Refund Policy
1. Shipping methods: We offer standard shipping for our ceiling storage products.
2. Shipping costs are based on the weight and dimensions of the product.
3. Delivery timeframes: Estimated delivery times vary depend on destination. Customers will be provided with a delivery estimate at the time of purchase.
4. Order processing: Orders are typically processed and shipped within 1 – 2 business days after payment confirmation.
5. Tracking information: Tracking information will be provided once the order has been shipped. Customers can track their shipments using the provided tracking number.
6. Shipping restrictions: We currently only ship within New Zealand.
7. Shipping damage or loss: In the event of shipping damage or loss, customers should contact our customer service term within 5 days of receiving the shipment. We will work to resolve the issue and provide a replacement or refund if necessary.
8. Address accuracy: Customers are responsible for providing accurate shipping information. We are not liable for delays or non-delivery due to incorrect addresses provided by the customer.
9. Shipping delays: While we make every effort to ensure timely delivery, we are not responsible for delays caused by factors beyond our control, such as weather, or carrier issues.
Refund Policy
1. Shipping methods: We offer standard shipping for our ceiling storage products.
2. Shipping costs are based on the weight and dimensions of the product.
3. Delivery timeframes: Estimated delivery times vary depend on destination. Customers will be provided with a delivery estimate at the time of purchase.
4. Order processing: Orders are typically processed and shipped within 1 – 2 business days after payment confirmation.
5. Tracking information: Tracking information will be provided once the order has been shipped. Customers can track their shipments using the provided tracking number.
6. Shipping restrictions: We currently only ship within New Zealand.
7. Shipping damage or loss: In the event of shipping damage or loss, customers should contact our customer service term within 5 days of receiving the shipment. We will work to resolve the issue and provide a replacement or refund if necessary.
8. Address accuracy: Customers are responsible for providing accurate shipping information. We are not liable for delays or non-delivery due to incorrect addresses provided by the customer.
9. Shipping delays: While we make every effort to ensure timely delivery, we are not responsible for delays caused by factors beyond our control, such as weather, or carrier issues.